I can’t pair my LYS wearable with the app

Let’s start with the basics: please make sure that the charger is plugged into a power source, then check that the bluetooth connection is enabled on your phone. Make sure that the light on the LYS sensor is on, and that the LYS light is beating in a heartbeat pattern. When the app is ready, follow the instructions in the app, press down the button on the charging station for 3 seconds and wait for the app to ask you to pair.