Shipping & Returns

We ship all parcels with GLS. We use insured parcel service and you receive a track & trace no. when we ship the order.

Denmark:
Free delivery on all orders.

Europe:
Free delivery on all orders.

Outside Europe (rest of world):
Free delivery on all orders.

NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.

Non EU customers

All prices are including Danish VAT. If you are a customer outside the EU you are not subjected to Danish VAT. The VAT (20%) will automatically be deducted when you choose your country at the checkout.

Please note that local charges (customs duty, sales tax etc.) may be added to your order depending on region and local custom duties. The charges are at the customer’s own expense.

30 days return right
When you shop online at www.lystechnologies.co.uk you have 30 days to cancel, where you can inform us that you regret your purchase and then return the item(s) to us. Some items are not covered by this right, and it will appear in the ordering process. Right runs from the day you received the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following Monday. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period from the receipt of the last item.


Do after receiving only handle the goods in a way so that you can establish the nature, characteristics and the way they operate.
To exercise the return right, you should make an unequivocal statement by email within 30 days of receipt of goods. 

Returns
If you regret your purchase, the goods must be returned to:

LYS Technologies Ltd
Second Home Holland Park
48-49 Princes Pl
London W11 4QA
United Kingdom

Email: team@lystechnologies.co.uk


In return you should make sure that the goods are securely wrapped. You have the responsibility of the package / goods until we receive it. So keep postal receipt and tracking number. You must pay the costs of returning the goods when you regret.


IMPORTANT
Please write with big letters "RETURN PARCEL" outside of the box/ parcel.

We expect you to dispatch as soon as possible after you have given notice of withdrawal, and you must return them within 30 days.

We do not accept packages sent COD (cash on delivery)

Documentation of your purchase and return form

You must attach a copy of the order confirmation or other evidence of your purchase. Additionally, it will facilitate the processing, if you attach a completed return form.