Shipping & Returns

The second batch of LYS 1.0 is currently being crafted in Taiwan.

Delivery:

PLEASE NOTE* Deliveries for all purchases will be in mid June.  

We currently only ship to Europe and the U.S. with GLS. All of our deliveries use insured parcel service with a track & trace number once the order has been shipped.

Europe:
Shipping fee added at checkout

United States:
Shipping fee added at checkout

NOTE: We reserve the right to cancel an order if the freight costs to remote areas exceed a certain size.

All prices include VAT.

Shipping Customers outside the United Kingdom are responsible for any customs and import duties, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. As customs policies vary widely from country to country, please check the requirements in your country before placing an order. We will not be liable for any customs or import duties. Once an order has left the LYS Technologies facility, it is in the custody of the mail carrier you have selected to deliver the order to you. Risk of loss and title for items purchased from the Website pass to you upon delivery of the item(s) to the carrier. You are responsible for filing any claims with carriers for damaged, lost, and delayed shipments, and LYS Technologies disclaims all liability with regard to such shipments.

14 days right of return 
When you shop online at www.lystechnologies.co.uk you have 14 days to either cancel the order or return your item(s) to us. If you are returning a delivered product(s), please ensure the item is sealed in its original packaging and in a resalable condition. Your right to return and refund runs from the day you received the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following working day. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period will start from the receipt of the last item.

To exercise the right of return, you should make an unequivocal statement by email within 14 days of receipt of goods. 

Returns
If you regret your purchase, the goods must be returned to:

LYS Technologies Ltd
Second Home Holland Park
48-49 Princes Pl
London W11 4QA
United Kingdom

Email: team@lystechnologies.co.uk


In return you should make sure the item is sealed, in its original packaging and that the goods are securely wrapped. You are responsible for the package and its contents until it is received by us. We recommend you keep postal receipt and tracking number. LYS Technologies is not responsible for any postage and packaging costs for returned items.


IMPORTANT
Please write, using large font and capital letters "RETURN PARCEL" on the parcel.

We expect you to dispatch the package as soon as possible after you have given notice of your return, and you must return the item within 30 days of your return notice to us.

You must include a copy of the order confirmation or other evidence of your purchase in the parcel. Additionally, it will help the processing, if you attach a completed return form.